Pattern : Solid

Country of Origin : India

Return and Refund Policy

At Anuloria, we want you to be completely satisfied with your purchase. Since we work with various suppliers to bring you the best products, we have a structured return and refund process.

1. Return Window

• We offer a 7-day return policy. You have 7 days after receiving your item to request a return.
• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

2. Mandatory Unboxing Video

• Important: To protect against fraudulent claims and to ensure quick resolution with our suppliers, a clear unboxing video is mandatory.
• The video must start before the package is opened and must show the shipping label clearly. It should be a single continuous video without any cuts or edits.
• Without an unboxing video, requests for damaged, defective, or missing items will not be entertained.

3. Grounds for Return

Returns are accepted only for the following reasons:

• Product is damaged or defective.
• Wrong product (wrong size, color, or item) sent by the supplier.
• Significant difference from the product description.

4. How to Initiate a Return

1. Send an email to [email protected] with your Order ID.
2. Attach the Unboxing Video and clear photos of the product.
3. Once our team reviews and approves the request, we will initiate the return pickup through our courier partner.

5. Refunds

• Once the returned item reaches the supplier and passes the quality check, your refund will be processed.
• Prepaid Orders: The refund will be credited back to your original payment method (Bank Account/UPI/Card) within 5-7 business days.
• Cash on Delivery (COD): For COD orders, we will request your bank details or UPI ID to process the refund.

6. Cancellations

• You can cancel your order within 12 hours of placing it, or until it has been processed by the supplier—whichever is earlier.
• Once the order is shipped, it cannot be cancelled. In such cases, you may refuse the delivery when the courier arrives.

7. Non-Returnable Items

Certain types of items cannot be returned for hygiene and safety reasons, such as:

• Personal care goods (beauty products).
• Innerwear and lingerie.
• Items on clearance or final sale.

8. Contact Us

For any queries related to returns or refunds, please reach out to us:

• Email: [email protected]
• Website: www.anuloria.in

அடுத்த கட்டம்:

இப்போது உங்கள் இணையதளத்திற்கு தேவையான 4 முக்கிய பக்கங்களும் தயாராக உள்ளன:

1. Terms and Conditions
2. Privacy Policy
3. Shipping Policy
4. Return & Refund Policy